Crossroads Installation Services
Crossroads Appliance offers second-to-none installation services. All of our installers are factory-trained, licensed electricians, and have long experience with the products we sell.
Installation Service Area: Crossroads Appliance will send installation teams to any place within the following zip codes:
If you are outside of our service area, we may still be able to arrange installation for an additional charge. Please consult with your salesperson for more information.
Installation Service Area: Crossroads Appliance will send installation teams to any place within the following zip codes:
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If you are outside of our service area, we may still be able to arrange installation for an additional charge. Please consult with your salesperson for more information.
Installation Issues
Installation is one of the most complex parts of our business, not only because of the many technical details of the appliances themselves, but also because of the surrounding circumstances. Our years of experience help us avoid many problems, but we still need your help to make the installation of your appliance go smoothly.
Common pratfalls:
Problem: the customer has Crossroads install an appliance before the contractor is ready for it to be there. The contractor then uninstalls it, and reinstalls it later incorrectly, whereupon the appliance malfunctions. Disaster follows.
Prevention: ask your contractor, if there is one, before installing an appliance. Communicate every relevant detail of your project with your Crossroads salesperson as well, to avoid any possible issues.
Problem: The location is not properly prepared prior to installation, so our installers have to make multiple trips. In some cases we are forced to add an additional charge for this.
Prevention: Make sure the location is ready before scheduling an installation. If you are not sure if you are ready or what it takes to be ready, your salesperson can help you.
Common pratfalls:
Problem: the customer has Crossroads install an appliance before the contractor is ready for it to be there. The contractor then uninstalls it, and reinstalls it later incorrectly, whereupon the appliance malfunctions. Disaster follows.
Prevention: ask your contractor, if there is one, before installing an appliance. Communicate every relevant detail of your project with your Crossroads salesperson as well, to avoid any possible issues.
Problem: The location is not properly prepared prior to installation, so our installers have to make multiple trips. In some cases we are forced to add an additional charge for this.
Prevention: Make sure the location is ready before scheduling an installation. If you are not sure if you are ready or what it takes to be ready, your salesperson can help you.
What the Installers Do:
Our delivery team is often mistaken for the installation service by our customers, but in fact our delivery and installation teams are completely separate.Our installation team takes care of appliances that require technical work. That means installations which call for licensed electricians and plumbers. If you have requested an installation, our installers will bring your appliance themselves. You don't need to schedule delivery and installation separately.
The delivery team, on the other hand, brings and installs washers, dryers, refrigerators and other freestanding items that do not require licensed electricians or plumbers (as well as making appliance drop-offs for contractors). Click here for the Shipping & Delivery page.
Installation Scheduling:
Crossroads Appliance presently has:• Two 2-man crews who install large appliances and kitchen packages.
• One "1-man crew" for smaller items.
Generally, installation appointments can be set one to two weeks after purchase for larger items, and from two days to a week for smaller items.
We schedule installations on a first-come, first-serve basis, depending on the type of items and the nature of the installation.
Note: any installation of cooktop & downdraft combinations must be bid first, meaning that we must come out and make an estimate before making installation arrangements. This is due the complexity of this type of installation.
Contact Installation
The first person you should always contact regarding the installation of appliances purchased at Crossroads is your salesperson. You can find him on our contacts page.Phone:
(425) 746-0550
Toll Free:
1-800-735-7052
For technical issues regarding installation, contact your salesperson.
For scheduling questions that your salesperson cannot solve, you may email Ryan Snow
(Installation Coordinator):